Privacy Policy
Last Updated: July 1, 2026
Welcome to Prime Custom Boxes!
Your privacy is our primary concern. Whether you are visiting our site via search engines or placing an order, Prime Custom Boxes will handle your data responsibly. It will always be stored safely with us, as we adhere to stringent international privacy standards. We utilize the most up-to-date technologies in data protection to create an environment of trust and build long-term relationships with you, our valued customers.
1. What Data Do We Collect?
We gather the following data to provide personalization, customization of services, and specialized packaging solutions of superior quality:
Personal Information: Name, email address, phone number, shipping address, and detailed specifications provided when an order is placed or when requesting a custom packaging quote.
Payment Details: Billing information and payment card details processed through highly secure, encrypted third-party merchant channels.
Website Use Information: Technical data on site usage, which includes IP address, browser type, operating system, and specific pages visited on our platform.
Cookies and Tracking: Small data files placed on your device that allow us to enhance your browsing experience by remembering your custom preferences.
2. How Do We Use Your Information?
The information we collect is used to improve your experience with Prime Custom Boxes and ensure seamless service delivery. This includes:
Efficient order processing, manufacturing, and secure shipping of custom packaging boxes.
Communicating directly with you regarding pricing quotes, order status, structural updates, and special discounts.
Complying with mandatory local, state, and federal legal and regulatory requirements.
3. Sharing & Protecting Your Information
We deeply respect your trust and will never sell, rent, or transfer your personal information to outside businesses for independent marketing purposes. Information is only shared under the following conditions:
Service Providers: Trusted third-party partners who directly assist with automated payment processing, logistics/shipping dispatch, and customer email support systems.
Strict Protection: Personal information (including cell phone data collected for SMS notifications) cannot be shared, sold, or transferred to third parties for purposes of independent promotion or advertising.
All operational business partners work under strict confidentiality agreements and compliant data protection policies.
4. Data Security Measures
At Prime Custom Boxes, we take data protection very seriously. Our enterprise-grade security measures include:
Encrypting all checkout and online transactions using Secure Sockets Layer (SSL) technology.
Conducting regular internal server security inspections to proactively prevent system vulnerabilities, unauthorized access, or digital errors.
Implementing strict access controls to prevent unauthorized or suspicious access to customer blueprints and confidential information.
5. Your Rights and Choices
As a valued user, you hold complete authority over your personal information and are eligible to:
Access Personal Information: Inquire about the exact nature of the personal data we hold about you.
Correction: Rectify, change, or complete any incorrect or outdated information inside your database records.
Opt-out: Unsubscribe from automated marketing messages or restrict the collection of specific optional data strings.
Data Removal: Request the permanent removal of your customer records as permitted under prevailing consumer data regulations.
6. Cookies Policy
We use functional cookies to provide better navigation services and analyze our overall site traffic patterns. These small packets of data help us:
Provide tailored material recommendations based on your recurring industry search preferences.
Monitor website loading speeds, mobile performance scores, and user engagement metrics.
You can change cookie block settings in your personal browser at any time, though disabling them may occasionally affect e-commerce site performance.
7. Changes To This Privacy Policy
We may update this Privacy Policy from time to time to reflect structural changes in our operational practices or regional laws. Significant changes will be communicated via email notifications or a formal notice on our website homepage. We encourage you to review this page frequently.
8. Why Trust Prime Custom Boxes?
Prime Custom Boxes is more than just a box manufacturer—we put your business security first. From creating customized packaging boxes that prioritize your physical product protection to ensuring your digital data is secured at every touchpoint, our brand promise reflects our commitment to quality. Partnering with us means collaborating with a trusted organization that values your corporate privacy, honors your brand identity, and strives to fulfill your exact logistical needs.
9. Contact Us
For all queries, structural access requests, legal data opinions, or removal requests, please contact our support team:
Email: [email protected]
Phone: +1 (925) 291-3420
Address: 32-05 81st Street, East Elmhurst, NY 11372, USA